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Welcome Getting Started Resources Site Map

Getting Started

System Settings

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Screen Resolution

It is recommended that screen resolution be set to at least 800 X 600 in order to view the full web pages. To do this:

  • Right click anywhere on the desktop.
  • Choose Properties from the menu.
  • Click the Settings tab.
  • Adjust the resolution.
  • Click OK.

Instructions for listening
to audio clips

Please download the QuickTime Player to listen to the audio files throughout this course.
Read the QuickTime Instructions for intallation help.
Download the RealPlayer to listen to the audio files
Instructions are on the RealPlayer download page


Download Software and Plugins

Spreadsheet software

The problem sets in this course require the use of spreadsheets which read Microsoft Excel worksheets. The following are recommended options:

  • Microsoft Excel 2000+
  • AppleWorks 6.2.4 for Mac OS X 10.2.5+

Recommended Browsers

Document & media player plugins


  • Use the tab button located on the keyboard to navigate through each menu item.
  • Use IBM HomePage Reader with Explorer 5.5 on a Windows PC for optimum screen reader access.
  • OSU Services to Students with Disabilities

Technical assistance


Known Problems

Anti advertising
Window pop up software may interfere with the functionality of some course materials.
AOL idle time
AOL will disconnect a user if idle time exceeds the allotted minutes. Type keyword "smile4u" to prevent this.
Dial up modem idle time
A user's Internet Service Provide (ISP) may disconnect after several minutes of idle time; time when the screen has not changed to a new page, or scrolled (which often happens when a student is reading online or taking a Blackboard quiz). Users can open another browser window to another site and periodically activate links on the page to fool the ISP server into staying connected.
Word Perfect files
.wpd files do not work with Blackboard's Digital Drop Box.
Hotmail filters
ONID email may be rejected or moved to Hotmail's junk mail folder, depending on your settings.
PowerPoint files
Some .ppt files will not open in Explorer for Windows XP unless you save the file to a hard drive first.

OSUware CD-ROM now available

For a free copy of the most common software utilities for Windows and Macintosh platforms, order OSUware on CD-ROM. It includes these types of utilities:

  • Browsers
  • Plugins
  • Virus protection
  • FTP
  • Email and contacts
  • Archiving

Set your Browser Options to View Most Recent Pages

Updates to pages in this web site will occur during the term. To view the updates, please set your browser options/preferences to always display the most current page:

In Microsoft Internet Explorer

  1. View the screen shot.
  2. Choose Internet Options from the Tools menu.
  3. On the General tab, in the Temporary Internet Files section, click Settings.
  4. Click Every visit to the page.
  5. Click OK.

In Netscape Navigator

  1. View the screen shot.
  2. Choose Preferences from the Edit menu.
  3. Choose Cache from the Advanced menu.
  4. Click Once per session under Document cache is compared to document on network:
  5. Click OK.



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Welcome Getting Started Resources SiteMap